Accessibility Features

Here at MALC, we are dedicated to providing an inclusive Centre for every individual, regardless of abilities or needs, where they can fully enjoy our facilities. Our accessibility features, make our pools, courts, and gym spaces welcoming and accessible to everyone, including those with injuries or disabilities. We believe MALC is a space where every member of the community can thrive and enjoy their fitness journey.

Change Rooms and Court Accessibility 

  • Three accessible change rooms with duress alarms.
  • Accessible toilets throughout.
  • Change rooms strategically placed in aquatics and court areas.
  • Access to a mobile hoist (weight limit: 205kg) and a mobile adjustable bed (not for showering).

Hydrotherapy Pool

  • Ramp entry with a handrail.
  • Water wheelchairs with a weight limit of 200kg.
  • Hydrotherapy pool at 34 degrees with varying depths.
  • In-water seat with massaging jet outlets.
  • Seat hoist available (weight limit: 180kg).

Leisure Pool

  • Beach entry.
  • Temperature ranges from 31-32 degrees.

Lap Pool

  • 28-degree, 8-lane 25m lap pool.
  • Depth ranges from 1.1m to 1.65m.
  • Seated hoist to lift patrons into the side lane (weight limit: 180kg).

Fitness Centre

  • Auto access door.
  • Equipment supporting individuals with injuries or physical limitations.
  • Specialised programs for older demographics and personalised training programs.

Sports Courts

  • Ramped access to court level.
  • Accessible toilet/change rooms.

Swimming Lessons

  • One on one/two on one private lessons.
  • Varied skills and qualifications of teachers.
  • Check with the Swim School for teacher availability.

Accessible Parking

  • 3 ACROD parking bays.
  • Ramped entry with a handrail.

Wheelchair, Walker and Gophers

  • Wheelchair (dry) available for patron transport.
  • Shared walker for patron use.
  • Water wheelchairs (limit 200kg).
  • Limited access for gophers to public areas only.

Assistance Animals

  • Support for bringing assistance animals.
  • Animals not permitted in the pools but allowed in the aquatics area.

Companion Cards Holders

Who can use the Companion Card at the MALC?

Any valid Companion Card holder can use the card when they require a companion to help them participate in activities or accessing the facilities at the Centre, including:

  • Group Fitness Classes
  • Swimming pools
  • Community programs or events

 Only the person whose name and photograph appear on the Companion Card may use it.

What does the Companion Card provide?

  • Free entry for one companion who is providing essential care or support to the cardholder.
  • The cardholder pays the usual entry fee or membership fee.
  • The companion’s role is to assist the cardholder with movement, setup, communication, safety, etc.

What can’t the Companion Card be used for?

The Companion Card does not provide:

  • Free entry for a companion when the cardholder is not present.
  • Free or discounted access for the companion to participate independently (e.g. doing their own workout, swimming laps, or joining a class for themselves).
  • Admission for more than one companion unless approved in advance by management for safety reasons.
  • Free access to additional paid services (e.g. personal training, specialised programs, or events)

How does a Companion Card work in accessing the gym?

  • Companions may enter the gym at no charge when assisting the cardholder.
  • Priority for equipment and space is given to paying members and the cardholder.
  • Companions must remain close to the cardholder and are not permitted to be in another area of the gym completing an independent workout.
  • Assistance may include setup, guidance, or mobility support.
  • All patrons (Card Holders and/or Companions) using fitness services must complete a health pre-screen; companions who have not completed a pre-screen may not undertake physical activity/exercises in the gym.

Can a Companion Cardholder and their Companion use the Centre 24/7 (i.e. outside Centre opening hours)?

No, unfortunately we are unable to have companions access the Centre outside of business hours as per the companion card T&C’s found here. The Companion Card Holder needs to present their card for review when entering the venue.

 

How does a Companion Card work accessing the Aquatic Area?

  • Companions can enter the pool area at no charge when assisting the cardholder.
  • They may assist with entering/exiting the pool, safety support, or mobility.
  • If swimming, companions must be in the same pool and/or area as the card holder.

How does a Companion Card work accessing Group Fitness Classes?

  • Companions may enter the studio to provide support (e.g. setting up, providing physical assistance, helping with cues, etc.)
  • Companions should remain near cardholders during the program to provide that support,
  • Companions can actively participate in the program if -
  1. it does not deter from the support of the cardholder, and
  2. there is sufficient space in the class for the companion to participate.
  • If the companion wishes to join in as an independent participant, they must book and pay for a sessions like other customers.

Important Notes

  • Companions are here to assist the card holder, not to simply participate independently.
  • Free access for companions is designed for the support of the card holder, not just for the benefit of the companion.
  • The Centre reserves the right to manage access when facilities are at capacity to ensure safety and fairness for all members.

 

 

Physiotherapists

  • Free entry for accompanying physiotherapists.

Feedback